Shipping policy

Last Updated: June 2026

Thank you for shopping with Chic Living Co. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Please note that orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on your location and the products ordered.

Typical delivery estimates:

  • Canada: 7–15 business days
  • United States: 7–15 business days
  • International: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Multiple Shipments

Some orders may arrive in separate packages. As we work with multiple fulfillment partners, items purchased in the same order may be shipped separately and arrive on different dates.

Delays

While we strive to meet estimated delivery times, shipping delays may occur due to:

  • Weather conditions
  • Customs processing
  • Carrier delays
  • High shipping volumes
  • Other circumstances beyond our control

We appreciate your patience and understanding should delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been processed or shipped, we may be unable to make changes. Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 30 days of the estimated delivery date at hello@chiclivingco.com.

Please include your order number and any relevant photos or details so we can assist you as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Contact Us

If you have any questions about shipping or your order status, please contact us:

Email: hello@chiclivingco.com

Thank you for choosing Chic Living Co.